Refund policy

Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. This may take several days.

Important: Please pack the returned items properly so that they are not damaged in shipping.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at info@raspberriescards.com and send your item to: Raspberries P.O. Box 642 New Glarus WI, United States. The product should be returned via the US Postal Service. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Shipping
To return your product, you should mail your product to: Raspberries P.O. Box 642 New Glarus WI, United States. The product should be returned via the US Postal Service.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.